Business Phone
A business phone system built into your field service software
Get dedicated business numbers, take calls in your browser or mobile app, and see exactly who's calling — with their job history — before you pick up.
No credit card required
No hardware needed
Provision local numbers inside Fieldz AI and start calling from your browser or the mobile app the same day.
Caller ID with context
Incoming calls pop the matched customer with previous jobs and calls, so you answer prepared.
Smart call routing
Ring everyone, sequential, or round-robin — with business-hours rules and after-hours voicemail or forwarding.
Recordings & voicemail
Call recordings, voicemails, and missed-call logs all live in one searchable call history.
What you can do with business phone in Fieldz AI
Business Phone — frequently asked questions
Do I need to buy phones or hardware?
No. Numbers are provisioned in the app and calls work from your computer's browser or the Fieldz AI mobile app — your team keeps their existing devices.
Can multiple people answer the same line?
Yes — choose ring-everyone, sequential, or round-robin routing per number, and pick exactly which team members ring.
Are calls recorded?
Call recording is available on your business lines, and recordings are stored alongside the call log and the customer's profile.
Works even better with
SMS Messaging
Two-way business texting from your field service software: SMS conversations tied to customers, payment links by text, templates, and automated reminders.
Learn moreCall Masking
Protect technician privacy and your customer relationships: techs call customers through your business number with PIN-secured call masking.
Learn moreCustomer CRM
A CRM built for field service: complete customer history, every call and text linked automatically, multiple service addresses, and powerful global search.
Learn moreTry business phone free for 7 days
Every Fieldz AI plan includes the full platform — no add-ons, no feature gates.
No credit card required