SMS Messaging

Text customers from the number they already know

Two-way SMS conversations live next to your jobs and calls — send confirmations, updates, payment links, and review requests without switching apps.

No credit card required

fieldzai.com
Fieldz AI two-way SMS messaging inbox

A real messaging inbox

Threaded conversations per customer with search, unread filters, and archived chats — like a messaging app for your business line.

Templates with placeholders

Reusable SMS templates auto-fill customer names, job times, addresses, and technician details.

Payment links by text

Text a secure Stripe payment link for any invoice and watch the payment record itself when the customer pays.

Automated messages

Appointment reminders, follow-ups, and review requests send themselves based on job status.

What you can do with sms messaging in Fieldz AI

Two-way texting on your dedicated business numbers
Conversation search across full message history
Job tickets and estimates sent as SMS links
Unread and archived filters to keep the inbox clean
Automatic customer matching by phone number
SMS usage included with every plan

SMS Messaging — frequently asked questions

Can customers text me back?

Yes — it's full two-way SMS. Replies land in your Messages inbox, tied to the customer's profile, with notifications for unread messages.

Can I text a payment link?

Yes. From any invoice you can create a secure Stripe checkout link and text it directly. When the customer pays, the invoice updates automatically.

Are reminders sent automatically?

Yes — automations can send booking confirmations, day-before reminders, en-route notices, and post-job review requests without manual effort.

Try sms messaging free for 7 days

Every Fieldz AI plan includes the full platform — no add-ons, no feature gates.

No credit card required